gopub Terms and Conditions – What Every Filipino Player Needs to Know Before Playing

To register and use gopub, you must be at least 21 years of age and physically located in the Philippines at the time of registration and during all gaming activity. By creating an account, you confirm that you meet this age requirement and that all personal information you provide is accurate, complete, and up to date. Each player is permitted to hold only one account — duplicate accounts are strictly prohibited and may result in the suspension or permanent closure of all associated accounts without prior notice. gopub reserves the right to request identity verification documents at any point to confirm eligibility, and failure to provide these documents within a reasonable timeframe may result in account restrictions. You are solely responsible for maintaining the confidentiality of your login credentials, and any activity carried out under your account is considered your responsibility regardless of whether it was authorised by you. If you suspect that your account has been accessed without your permission, you must notify gopub support immediately so that appropriate action can be taken to protect your account and funds.

All financial transactions on gopub are conducted in Philippine pesos (PHP), and players are responsible for ensuring that the payment method they use is registered in their own name. Deposits are credited to your account balance once the transaction has been confirmed by the relevant payment provider, and gopub is not liable for delays caused by third-party payment processors or banking institutions. Withdrawal requests are processed in accordance with gopub's standard processing schedule, and players may be required to complete identity verification before a withdrawal is approved, particularly for first-time withdrawals or amounts above a specified threshold. gopub reserves the right to withhold or reverse a withdrawal if there is reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these Terms and Conditions. Any fees charged by your bank or payment provider in connection with deposits or withdrawals are your own responsibility and are not covered by gopub. Players must not use gopub accounts for any purpose other than personal gaming entertainment — using the platform for money transfers, financial transactions unrelated to gaming, or any form of commercial activity is strictly prohibited.

gopub offers a range of bonuses and promotional offers to eligible players in the Philippines, and each promotion is subject to its own specific terms, including wagering requirements, minimum deposit amounts, eligible games, and expiry dates. Bonus funds are credited separately from real-money balances and must meet the applicable wagering requirements before any associated winnings can be withdrawn. Players who attempt to abuse the bonus system — including but not limited to creating multiple accounts to claim the same offer, placing low-risk bets to meet wagering requirements, or colluding with other players — will have their bonuses forfeited and may have their accounts suspended. gopub reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, and any changes will be communicated through the platform or via registered email. Participation in a promotion constitutes acceptance of the specific terms attached to that promotion, in addition to these general Terms and Conditions. If there is any conflict between the terms of a specific promotion and these general terms, the specific promotion terms will take precedence for that promotion only.

All bets placed on gopub are subject to the specific rules of the relevant game or sports market, and it is the player's responsibility to understand those rules before placing a wager. Once a bet has been confirmed and accepted by the platform, it cannot be cancelled or amended by the player — please review your selections carefully before confirming any wager. gopub reserves the right to void any bet that was placed as a result of a technical error, incorrect odds, or a system malfunction, and in such cases the stake will be returned to the player's account balance. Any attempt to exploit technical errors, use automated betting software, engage in arbitrage betting in a manner that abuses the platform, or manipulate game outcomes in any way is a serious breach of these terms and will result in immediate account suspension and forfeiture of all funds. gopub is committed to providing a fair and transparent gaming environment, and all live casino games and bingo sessions are operated by licensed providers whose outcomes are independently verified. Players who have concerns about the fairness of any game or outcome are encouraged to contact support or consult the FAQ page for guidance.

gopub is committed to promoting responsible gaming and providing Filipino players with the tools and information they need to keep their gaming activity enjoyable and within healthy limits. Players can access deposit limits, session reminders, and self-exclusion options through the platform, and we strongly encourage anyone who feels that their gaming habits are becoming a concern to make use of these tools without delay. Self-exclusion requests are processed promptly, and once a self-exclusion is in place, gopub will take reasonable steps to prevent the excluded player from accessing their account or receiving promotional communications. Players who are self-excluded must not attempt to circumvent the exclusion by creating new accounts — any such accounts will be closed and funds may be withheld pending review. gopub also provides links to external support organisations for players who need additional help, and these resources are listed on the Responsible Gaming page. Gaming on gopub is intended for adults aged 21 and above in the Philippines, and we take our responsibility to protect vulnerable players seriously as a core part of how we operate.

gopub reserves the right to suspend, restrict, or permanently close any player account at its sole discretion if there is evidence or reasonable suspicion of a breach of these Terms and Conditions, fraudulent activity, money laundering, or any other conduct that is harmful to the platform or other players. In cases where an account is suspended pending investigation, the player will be notified by email and given a reasonable opportunity to respond before a final decision is made, except in cases where immediate action is required to prevent further harm. Players may also request the voluntary closure of their own account at any time by contacting gopub support, and any real-money balance remaining in the account at the time of closure will be returned to the player after any applicable verification checks have been completed. Bonus balances that have not yet met the applicable wagering requirements will be forfeited upon account closure, whether voluntary or otherwise. gopub will retain player data in accordance with its Privacy Policy and applicable Philippine data protection regulations even after an account has been closed. Any disputes arising from account closure or suspension should be directed to gopub support in the first instance, and players are encouraged to review the FAQ for information on the dispute resolution process.